About Us
Why We Do What We Do
Our Story
Our founder has worked in the auto industry for over 20 years. During that time he worked in dealerships as well as selling digital products to dealerships. Over that time he kept seeing a problem that every franchise dealership faced and no one was offering a winning solution. This is how the idea for Dealer Recall Solution was born. Creating technology that helps dealers find/fix the over 60 million cars with recalls out on the roads today and making the roads a safer place for us all.
Our customers are the lifeblood of our business and our most important stakeholder. We strive to meet or exceed their expectations with every experience they have with RecallRabbit. We are dedicated to delivering outstanding customer service through our knowledge, skill, enthusiasm and operational excellence. We continually experiment and innovate to offer a better customer experience. At the end of the day we know that if our dealer partners don’t make money using our tools, then we won’t be in business for very long.
Our People Matter
Our success is dependent upon the collective energy, intelligence, and contributions of all of our Team Members. We design and provide safe and empowering environments where highly motivated people can flourish and reach their highest potential. We strive to build positive and healthy relationships. "Us versus them" thinking has no place in our company. We earn trust through transparent communication, open door policies, and inclusive people practices. We appreciate and recognize the good work that our fellow Team Members do every day.